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CAROL’S EARTHWARES is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.
In addition, CAROL’S EARTHWARES will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.
No Sharing of
Personal Information
CAROL’S EARTHWARES never sells, rents, leases or exchanges your personal
information with other organizations. CAROL’S EARTHWARES assures you that the
identity of all who contact us through this Web site will be kept confidential.
CAROL’S EARTHWARES may occasionally send mailings on behalf of other
organizations or ministries when their interests align with CAROL’S EARTHWARES.
Security
CAROL’S EARTHWARES is committed to ensuring the security of your personal
information. To prevent unauthorized access, maintain data accuracy, and ensure
the proper use of information, we have established and implemented appropriate
physical, electronic and managerial procedures to safeguard and secure the
information we collect online. CAROL’S EARTHWARES uses Internet Encryption
Software, Secure Socket Layer (SSL) Protocol when collecting or transferring
sensitive data such as credit card information. Any information you enter is
encrypted at your browser, sent over the public Internet in encrypted form, and
then de-encrypted at our server. Once we receive your credit card information,
it is accessible only to a small number of trusted CAROL’S EARTHWARES employees
who have been specially trained in processing this information.
Cookies
From time to time, we may send a "cookie" to your computer. A cookie is a small
piece of data that is sent to your browser from a Web server and stored on your
computer's hard drive. A cookie can't read data off your hard drive or read
cookie files created by other sites. Cookies do not damage your system. We use
cookies to recognize you when you
return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
Children's Online
Privacy
We are concerned about the privacy of young children and do not knowingly
collects any personal information from a child under 13. We encourage you to
become involved with your child's access to the Internet and to our site in
order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
Shipping Policy
Most orders are shipped within 3 business days. All orders are shipped via USPS,
DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary
from 3-14 days depending on product availability, or in some cases up to 4-6
weeks. Orders shipped by ground service average 4-10 business days from date of
order to reach its destination. Orders shipped by priority service (Priority
Shipping) average 3-7 business days from date of order to reach its destination.
Additional charges may apply depending on weight. We will notify you of any
additional charges before shipping. When calculating actual ship date, please do
not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O.
Boxes. Please include a complete street address for all orders. If ordering
internationally, any taxes, customs, or related fees will be your responsibility
at the time of receipt.
Billing Policy
We accept Visa, MasterCard, Discover, and American Express. All online orders
are processed through 128 bit SSL encryption to protect your credit card
information during your online transaction. All prices and figures are listed in
US Dollars.
Return Policy
All orders are nonrefundable. Damaged or defective product may be exchanged for
a replacement.
Account policy
CAROL’S EARTHWARES reserves the right to de-activate or remove any user accounts
provided at www.carolsearthwares.com without a notice if user has provided wrong
information, has violated common Internet policies or if the account has been
inactive for more than 60 days.
Download License
Downloads are solely for personal, noncommercial use. Copies of download can
only be stored on computers or devices owned by the person or entity that
purchased the download. Additional licenses of downloads can be purchases from
www.carolsearthwares.com.
Contacting Us
If you have comments or questions about any of our policies or our website,
please contact us. For information about your payment or order, please contact
us at 1.541.759.3640 during office hours (9am - 5pm CST).
Our mailing address is:
P.O. Box 284
LAKESIDE, OR 97449